And Support Officer

Make a real difference in vulnerable people's lives whilst building a rewarding career in housing and support. Transform this opportunity into your chance to empower clients towards independence every single day.

You’ll work as part of a dedicated team, supporting clients daily to resolve problems and achieve positive outcomes. Your role combines meaningful support work with practical housing management.

Key responsibilities:

• Act as keyworker to named clients, helping them live as independently as possible
• Assist clients to meet personalised support plans and access community services
• Carry out housing management activities including rent collection and tenancy management
• Conduct risk assessments and health and safety checks
• Report maintenance issues and ensure client safety

You’ll need passion and resilience to support and empower Transform clients to develop their independence and daily living skills.

Essential skills:

• Ability to develop non-judgmental professional relationships with clients
• Strong time management skills, delivering outcomes and meeting deadlines
• Computer literacy (Excel, Word, Outlook and Internet)

If you have relevant experience working with vulnerable people or transferable skills, we’d like to hear from you.

Salary: £11,351p.a. (£28,000 FTE) + benefits + on call allowances

Location: Guildford

Hours: Part time – 15 hours per week

Our benefits include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.