Patient Administrator; Bank

Patient Administrator (Bank) – Circle Health Group

Location: Mount Alvernia Hospital, Guildford (Guildford, England, United Kingdom)

Shifts: Bank

Salary: Up to £XX.XX per hour (depending on level of experience, training and qualification)

Mount Alvernia Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare. The hospital performs more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their administration team. This is a bank role working on an “as and when required” basis; you will supplement staffing levels during busy periods and cover for existing staff in times of annual leave or absence.

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

• Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in PC use, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Circle Health Group offers a competitive hourly rate.

Our culture is built on the way our people live and breathe our philosophy, which combines our purpose, principles, and values.

To find out more about the Circle Health Group Philosophy:

• Entry level

• Part-time

• Health Care Provider
• Hospitals and Health Care