Operations Assistant

Operations Assistant – Guilford, CT

Launch your career at American Cruise Lines! The Operations Assistant position is based in our home office located in the picturesque shoreline town of Guilford, CT. We operate ships all over the country and are looking for an Operations Assistant to provide administrative expertise to support our growing fleet of cruise ships in the Hotel & Engineering Departments. The Operations Assistant is involved in all aspects of business operations, including purchasing, logistics, reporting, writing, scheduling and analytics.

Our ideal candidate will be detail oriented, organized, and thrive in fast-paced environments.

At American Cruise Lines, we are driven by our values—
Optimism, Commitment, Patriotism, and Merit
. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.

• Generate and send annual, monthly & weekly reports.
• Handle sensitive employee information with confidentiality.
• Correspond with vendors and shipboard personnel.
• Review and code invoices with accounts payable.
• Write business letters.
• Manage Hotel & Culinary shipboard management expense reports & submit for reimbursement.
• Review upcoming cruise manifests for special requests.
• Assist with creating spreadsheets in Excel.
• Arrange & organize submitted material for fleetwide audits.
• Coordinate with administrative teams in Hotel, Engineering, Marine, Talent Acquisition and Training Departments.
• Handling sensitive employee information with confidentiality.
• Flexibility to adapt to multiple projects with the ability to multi-task.

• Bachelor's Degree in Business preferred.
• Advanced-level proficiency and expert in Excel.
• Advanced-level proficiency in Microsoft Office Suite and Adobe Acrobat electronic document production, filing, and analysis across Word-Excel-PowerPoint-Adobe.
• Strong organization skills.
• Strong organization, proof-reading, and communication skills.
• Detail-oriented professional skills in multi-task execution and tracking.
• Must be able to work onsite in Guilford, CT.

At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.