Administrative Associate II

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This Administrative Associate II position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Greensboro Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf, hard of hearing or deaf-blind. Job responsibilities include the following:

• Responsible for training regarding in-house office procedures for new staff
• Handles end of day closing processes for the regional center
• Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers
• Responsible for logistics and taking minutes associated with meetings

The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and Deaf-Blind.

Applicants who possess the following skills are preferred:

• Ability to use TTY and video phone
• Basic knowledge of working with consumers with various degree of hearing loss
• Basic sign language skills is a preference, and must be willing to learn if there is no prior possession of these skills
• Previous office administration experience including filing, scheduling employment, drafting documents, and processing mail

Salary Grade Range: $31,200 - $51,249
Recruitment Range: $31,200 - $41,225

To qualify for the Sign‑on Bonus, a newly hired permanent full‑time or permanent part‑time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate. An employee is not eligible for a sign‑on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign‑on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees

All Sign‑on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign‑on Policy can be found here.

Post closes at 11:59 p.m. the night before the closing date.

The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or Deaf-Blind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well‑being.

• The State of North Carolina offers excellent comprehensive benefits
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis)
• Employees also receive paid vacation, sick, and community service…