Store Colleague

Overview

Store Colleague at Pets at Home

Location:

4, Guiseley Retail Park, Otley Road, Guiseley, West Yorkshire, LS20 8QH

Part-time, £12.21 per hour. Contract Type:
Permanent. Contracted

Hours:

16.

Hours:

Part-time.

Store Colleague — Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

As a Store Colleague, you ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You ll also build strong customer relationships, enhancing their experience with us. Availability is required on Tuesday, Friday and weekends.

• Outstanding Customer Service:
  Personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to engage with customers and convey information clearly.
• Effective Problem-Solving:
  Able to address customer questions and resolve issues quickly and efficiently.
• Eagerness to Learn:
  Interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting.
• Team working:
  Willingness to collaborate to provide excellent customer service and reach goals.
• Flexibility:
  Availability to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretional annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression

At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, life expectancy, and reduce stress. Our trusted retail colleagues are here to give pets and their people exactly what they need.

Our Vets for Pets colleagues are their voice when they can’t tell us what s wrong. Our charitable foundation takes care of pets and their people in need. We are a family with a shared love of animals and a commitment to diversity and inclusion. We encourage our people to be their best selves and welcome diverse contributions.

We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications to manage the process effectively and ensure a positive experience for all candidates. Our preferred method of contact is via email; please check your junk/spam folder regularly to ensure you receive our communications.

Expiry Date: 18-09-2025