Customer Service Representative
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Bank Customer Service
Job Responsibilities
Community Bank Customer Service Representatives have direct interface with current and potential Bank customers. They provide services which include opening new accounts, explaining Bank products and services, solving customer problems, and responding to other customer requests. The CSR must possess a thorough knowledge of all Bank products and services, fully understand and adhere to all federal and state laws and the policies of the Bank, and able to handle conflict situations.
The CSR may participate in programs aimed at identifying new customers and enhancing the services of existing customers. A pleasant customer service attitude is essential as well as willingness to be a team player. Customer Service Representatives report to the designated Office Manager.
Job Responsibilities
Community Bank Customer Service Representatives have direct interface with current and potential Bank customers. They provide services which include opening new accounts, explaining Bank products and services, solving customer problems, and responding to other customer requests. The CSR must possess a thorough knowledge of all Bank products and services, fully understand and adhere to all federal and state laws and the policies of the Bank, and able to handle conflict situations.
The CSR may participate in programs aimed at identifying new customers and enhancing the services of existing customers. A pleasant customer service attitude is essential as well as willingness to be a team player. Customer Service Representatives report to the designated Office Manager.
Graduation from high school or equivalent GED required; some college or post graduate technical training preferred.
ExperienceA minimum of two years' work experience in an area where customer service skills is preferred.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).