Beach Club Coffee Shop Manager

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements.

• Provide efficient and effective service to customers and exceed wherever possible.
• Demonstrate a positive, enthusiastic, committed and flexible attitude toward guests, owners and team members.
• Serve as point of contact for guest inquiries, dealing with these through to a successful outcome.
• Monitor staff performance to maintain clean food preparation and equipment, work areas and counters or tables.
• Monitor food and beverage preparation methods, portion sizes and garnishing and presentation of food and beverage to maintain superior qualities.
• Conduct inventories and maintain supplies for designated work areas and reorder as needed.
• Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
• Supervise staff during work shift. Perform hiring, discipline, scheduling of staff.
• Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.
• Monitor compliance with health regulations regarding food preparation and serving.
• Know how to perform all tasks associated with restaurant services and catering when needed.
• Maintain a neat and clean personal appearance.
• Investigate and resolve complaints concerning food and beverage quality and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Develop/implement procedures to provide outstanding service while meeting budgetary requirements.
• Know Beach Club emergency and safety procedures.
• Perform other tasks as assigned by Director of Food & Beverage.

• Minimum 5 years work experience managing restaurants in a Breakfast/Barista setting.
• Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs.
• Excellent customer service/hospitality skills.
• Excellent communication skills, both verbal and written.
• Knowledge of budgeting, ordering, inventory.
• Strong problem resolution skills.
• Process oriented and excellent organizational skills.
• Ability to promote teamwork and motivate team.
• Knowledge of governmental regulations including liquor laws, health department and OSHA requirements.
• Serv Safe Certification or ability to become Serv Safe certified.
• Knowledge of specialty coffees.
• Knowledge of roasting coffee beans.
• Knowledge of merchandising products.
• Ability to work at 6 a.m. and 5-6 days as volume dictates.

• Ability to stand/walk for entire shift.
• Ability to move/lift up to 40 lbs as needed.
• Ability to bend, stoop, kneel.
• Must possess valid driver license and acceptable driving record.
• Ability to work in extreme temperatures (ovens/freezers), outdoor heat and humidity.
• Ability to withstand frequent immersion of hands in water or sanitation solution to clean food or prep surfaces.