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Sales Coordinator - Inn Express Gulf Shores

Job in Gulf Shores, Baldwin County, Alabama, 36547, USA
Listing for: A&R Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Sales
    Business Administration, Hotel/Hospitality Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Sales Coordinator - Holiday Inn Express Gulf Shores

Primary Objective of Position

Assist the sales effort by providing support in all specified functions along with securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.

Essential Functions:

  • Provide support to the sales team in executing contracts, proposals, and correspondence.
  • Assist as needed with hotel and sales related functions, meetings, and blitzes.
  • Prepare and send out direct mail projects, sales packets and collateral.
  • Provide assistance to the Director of Sales and Marketing.
  • Effectively communicate and coordinate the guest’s request with other departments.
  • Oversee office equipment maintenance.
  • Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events.
  • Type Banquet Event Orders (BEO’s), route event orders to proper departments.
  • Set up new files as needed.
  • Responsible for spelling accuracy and professional appearance of correspondence.
  • May be asked to produce weekly productivity reports for sales meeting.
  • May be asked to take accurate minutes of all sales meetings.
  • Aid group leaders when necessary.
  • Perform other duties as assigned.
  • Solicit group business within different market segments via tele-prospecting and outside sales calls.
  • Maintenance of accounts with existing contacts to maintain rapport and develop future business.
  • Attendance of networking events and develop good relationships with officials and representatives of local community groups, companies, and trade organizations.
  • Conduct site tours.
  • Upkeep of customer database via Hotel Sales Pro.
  • Assist in developing and managing the departmental budget and monitor sales activity to ensure that contracts and proposals go out in a timely manner.
  • Regularly work “files” for past and potential groups to generate repeat business for the hotel.
  • Keep trace system up-to-date and in order.
  • Contracts and follow up with customers.
  • Answer and respond to incoming telephone calls.
  • Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
  • Attend sales meetings and hotel staff meetings to facilitate good communication and to discuss VIPs and incoming business in detail.
  • Generate reports as required to measure business generated by the sales department.
  • Perform other duties as assigned by the Director of Sales and Marketing/Revenue Management.
  • Supportive Functions:

  • Take responsibility for the implementation of sales plans, monitor effectiveness, and introduce changes in response to the marketplace.
  • Work in conjunction with accounting to maintain and minimize levels of account receivables.
  • Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction.
  • Coordinate efforts with Rooms Division in the weekly maintenance of room inventory status.
  • Develop promotional programs, point of sales materials, sales blitzes, etc.
  • Report on a regular basis to the DOS/Revenue on actual room numbers against budget and profit projections.
  • Take every opportunity to amaze the guests.
  • Ensure all guests are treated in an efficient and courteous manner and that all Company standards are applied.
  • Teamwork

    Skills:

  • Be an enthusiastic, helpful and positive member of the team.
  • Be professional, responsible and mature in conduct and behavior.
  • Be understanding of, encouraging to and friendly with all co-workers.
  • Be self-motivated and use time wisely.
  • Maintain open line of communications with each department.
  • Communicate pertinent information.
  • Respond positively to new ideas.
  • Openly accept critical/developmental feedback.
  • Report to work on time.
  • Give adequate notice if going to miss work.
  • Be available to work a flexible schedule to include weekends and holidays.
  • Maintain effective communication through the use of meetings, log books, and bulletins.
  • Be available to help other departments in emergency situations.
  • Adhere to all work rules, procedures, and policies established by the company.
  • Specific Job

    Knowledge, Skills and Abilities:

  • Must be able to speak, read, write, and understand the primary…
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