VP - CUSO, EverSouth Mortgage, LLC

Seaway Admin
13083-A Seaway Road
Gulfport, MS 39503, USA

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Tuition Reimbursement and Competitive Scholarships
• Short-Term & Long-Term Disability Benefits
• Employee Assistance Program

WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS

Position: VP – CUSO, Ever South Mortgage, LLC

Department: CUSO Operations

FLSA: Exempt

The VP - CUSO, Ever South Mortgage, LLC provides strategic, operational, and financial leadership for the organization's mortgage servicing business and future mortgage origination initiatives. This position is responsible for establishing and executing the company's long-term vision, driving profitable growth, ensuring regulatory compliance, managing business performance, and delivering exceptional service to members and client organizations. The VP oversees all aspects of mortgage servicing operations, including portfolio conversion and onboarding, servicing technology, risk management, compliance, financial performance, and business development.

The role serves as the primary liaison to executive leadership, the Board of Directors, regulators, investors, vendors, and client credit unions, while developing strategic partnerships that support organizational growth and profitability. This position is accountable for building a scalable, compliant, and high-performing mortgage services organization and executing the strategic roadmap for future expansion into mortgage originations.

Performs supervisory duties in accordance with the credit union's policies and procedures and all applicable federal, state, and local laws. Responsibilities include participating in the recruitment, interview, selection, and onboarding of employees; providing training and development; planning, assigning, and overseeing work; evaluating performance; coaching and counseling employees; administering recognition and corrective actions as appropriate; responding to employee concerns and supporting issue resolution;

and supporting employment actions such as promotion, transfer, demotion, or separation in accordance with established policies and legal requirements.

• Provide overall strategic, operational, and financial leadership for Ever South Mortgage, LLC, ensuring alignment with organizational objectives, governance requirements, risk appetite, and long-term growth strategies.
• Lead the development, implementation, and ongoing management of the mortgage servicing business, including operational infrastructure, staffing, technology, controls, policies, regulatory compliance, and service delivery.
• Direct all mortgage servicing operations and servicing portfolio activities, ensuring efficient, compliant, and member-focused execution across loan administration, investor servicing, default management, escrow administration, portfolio transfers, and servicing asset management.
• Oversee the successful onboarding and conversion of mortgage servicing portfolios, including implementation planning, data integrity, client transitions, quality assurance, and ongoing performance monitoring.
• Drive business development, client acquisition, and relationship management efforts to expand servicing partnerships with credit unions and other strategic clients, while supporting portfolio growth and profitability objectives.
• Establish and monitor key performance indicators, service standards,…