Network Administrator

Network Administrator

Department: Information Technology

FLSA Status: Exempt

Annual Salary: $62,244.19

This position answers directly to the Senior Network Engineer. The Network Administrator is responsible for supporting and maintaining the City’s technology infrastructure, including the wired and wireless networks that serve all municipal departments. This position ensures reliable connectivity, optimal network performance, and secure operations that enable the delivery of critical public services. The ideal candidate is proactive, highly detail-oriented, and skilled in diagnosing and resolving complex technical issues in a dynamic environment.

This position is classified as an Essential personnel classification for Emergency Response. This means that during an emergency response this position is required to report directly after an emergency. Essential status is defined as employees whose duties are vital to maintain basic municipal functions during an emergency.

Essential job duties and functions, pursuant to the Americans with Disabilities Act, may include the following:

• Network Operations & Maintenance
  • Monitor and maintain the City’s LAN/WAN infrastructure to ensure high availability and performance.
• Conduct daily network health checks and proactively identify potential service disruptions.
• Diagnose and resolve connectivity issues, hardware failures, and performance-related incidents.
• Assist with network upgrades, expansions, and lifecycle refresh initiatives.
• Support core network services including VLANs, routing, DHCP reservations, IP addressing, and segmentation.
• Wireless Network Administration
  • Maintain and support the enterprise wireless network, including access points, controllers, antennas, and security configurations.
• Monitor wireless coverage, performance, capacity, and interference across City facilities.
• Troubleshoot roaming issues, authentication failures, SSID problems, and device connection concerns.
• Assist with wireless site surveys, access point placement, and Wi‑Fi expansion projects.
• Implement wireless best practices for high‑density and mission‑critical environments.
• Switching & Routing Administration
  • Configure and support VLANs, trunks, switch port security, and link aggregation.
• Maintain routing configurations, DHCP functions, and IP addressing standards.
• Support network segmentation and uphold access controls and network policies.
• Monitor routing performance, spanning tree operations, and uplink stability.

• VoIP & Unified Communications Support
  • Provide operational support for the City’s VoIP and communications platforms.
• Resolve call quality concerns, device registration issues, and configuration requests.
• Deploy, relocate, and troubleshoot desk phones and softphone devices.
• Network Security & Compliance
  • Monitor firewalls, VPN services, and intrusion detection tools for threats or abnormalities.
• Assist in applying network security standards, access policies, and patching.
• Support cybersecurity initiatives and compliance with municipal requirements.
• Participate in investigations of network‑related security events.
• Hardware Installation & Physical Infrastructure
  • Install and maintain switches, routers, patch panels, UPS systems, and related equipment.
• Ensure communication rooms meet standards for organization, labeling, grounding, and environmental conditions.
• Coordinate with vendors and contractors on cabling, fiber installations, and infrastructure upgrades.
• Video Surveillance Camera Support
  • Provide operational support for the City’s video surveillance camera network.
• Troubleshoot connectivity, power, bandwidth, and registration issues.
• Support ONVIF-compatible cameras and integration with the video management system (VMS).
• Assist with camera placement, replacement, and optimization in coordination with the Senior Network Engineer.
• Support security policies and network segmentation for surveillance systems.
• Door Access Control Support
  • Support the City’s network‑connected access control systems, including controllers, badge readers, and access panels.
• Troubleshoot connectivity, PoE power issues, device registration, and offline events.
• Assist with installation,…