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SaaS Technical Support Engineer — Customer Success

Job in Gulfport, Harrison County, Mississippi, 39500, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Trinnex in Mississippi seeks a SaaS Technical Support Analyst to act as a product expert, delivering responsive technical support, troubleshooting, and issue resolution. You will collaborate with Product, Engineering, Sales, and Customer Success to resolve challenges, improve the user experience, and drive adoption.

Responsibilities include creating knowledge base content, supporting training initiatives, and communicating product enhancements to users to ensure long-term satisfaction and

The following role is for a SaaS Technical Support Engineer — Customer Success with Trinnex.

Are you ready to take on the SaaS Technical Support Engineer — Customer Success role at Trinnex?

We would love to welcome a new SaaS Technical Support Engineer — Customer Success to our organisation in Gulfport, MS, United States.

For the SaaS Technical Support Engineer — Customer Success position at Trinnex, we are reviewing applications now.

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