Receptionist, Administrative​/Clerical

About the Role

Receptionist / Client Service Professional at H&R Block – seasonal full‑time position in Guntersville, AL
. Working in our flagship Block Next strategy, you’ll serve clients with a friendly, efficient approach and help match them with the best tax professional.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

We invest in our people by committing to their total well‑being. Our benefits include:

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.

At H&R Block we remain committed to building a connected culture where trust, care, and connections guide us. You’ll thrive in an environment recognized worldwide on best‑companies lists and surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.