Senior Executive-Data Privacy

About Organization - IGT Solutions Pvt Ltd

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector.

We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities.

Profile

Summary:

Individual will support the organisation’s privacy compliance activities by assisting in day-to-day privacy operations, documentation, assessments, and stakeholder coordination. The role involves working closely with internal teams, clients, and vendors to ensure compliance with applicable data protection laws.

Key Responsibilities

- Create, update, and audit Records of Processing Activities (ROPA).
- Assist in conducting Data Protection Impact Assessments (DPIAs) and Privacy Risk Assessments.
- Review privacy related contractual documents such as DPAs, MSAs, and EU SCCs, etc.
- Handle Data Subject Requests (DSRs) end-to-end, including tracking and timely responses.
- Support personal data breach management, including incident documentation and coordination.
- Conduct vendor due diligence from a data privacy perspective.
- Perform Privacy by Design (PbD) assessments for internal and client-facing applications.
- Draft, update and review privacy policies, notices, and consent related documents.
- Maintain trackers, registers, and compliance records.
- Draft training material Conduct and support data privacy awareness and training sessions.
- Track and share privacy law and regulatory updates relevant to the business.
- Respond to internal privacy related queries from business and support teams.
- Assist in the implementation of data protection laws and internal privacy controls.
- Coordinate with internal functions such as IT, Legal, HR, Security, and Operations on privacy matters.

Required Skills & Knowledge

- Basic understanding of data protection and privacy laws (e.g., GDPR, DPDPA, local privacy laws).
- Familiarity with privacy concepts such as ROPA, DPIA, DSRs, and data breaches.
- Ability to review documents and maintain compliance trackers.
- Good written and verbal communication skills.
- Attention to detail and ability to manage multiple tasks.
- Willingness to learn and work collaboratively with cross-functional teams.

Education

- Bachelor’s degree in Law.
- Privacy certifications, if any, (optional but preferred).

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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