Systems Architect​/Manager – Infrastructure & Presales Engineering

Position: Systems Architect/ Manager – Infrastructure & Presales Engineering
Role Summary
The Systems Architect/Manager is responsible for designing infrastructure deployment architectures for the company’s software platforms across COTS hardware, virtualization environments, and cloud/container ecosystems. This role focuses on hardware sizing, performance modelling, and infrastructure consulting during presales and implementation stages, ensuring the software runs optimally on customer-provided environments. The individual will collaborate with customers, product teams, and vendors to deliver cost-effective, scalable, and deployment-ready solutions aligned with software workload demands.

Responsibilities
1. Strategic Infrastructure Planning
Develop infrastructure blueprints for deploying company software on COTS hardware, VM-based environments, and cloud/container platforms.
Conduct detailed hardware sizing and capacity dimensioning based on workload analysis (CPU, memory, IOPS, storage throughput, redundancy, network bandwidth).
Ensure proposed deployment architectures (bare metal, virtualized, or containerized) align with customer environments and software performance goals.
Optimize infrastructure footprint by recommending efficient configurations, virtualization strategies, and hardware consolidation opportunities.
Track emerging technologies in compute, storage, virtual platforms, orchestrators, and cloud-native environments to enhance deployment capabilities.
2. Presales Support & Solution Engineering
Lead presales solution design by translating software requirements into infrastructure specifications suited for COTS servers (Dell/HP/Lenovo), VMware/Hyper-V, Open Stack, Kubernetes, or cloud.
Build sizing calculators, infrastructure templates, and automated BOQ frameworks to accelerate presales cycles.
Prepare complete Bill of Quantity (BOQ) and infrastructure architecture diagrams for RFP/RFI responses, proposals, and customer presentations.
Evaluate customer’s existing IT landscape (DC topology, virtualization stack, IP schema, network capacity, storage setup) and map the deployment plan accordingly.
3. Deployment Architecture & Governance
Define standard reference architectures for implementation teams covering Virtual machine specs, Container resource policies, Storage allocation, Network segmentation.
High availability and failover models
Provide data centre-level readiness guidelines including racks, cabling, power, cooling, and network prerequisites for customer teams.
Maintain high-quality documentation for deployment architecture, runbooks, system scaling guidelines, and performance tuning recommendations.
Ensure compliance with data privacy laws (GDPR, DPDP, CCPA where relevant) and institutional IT governance practices.
4. Vendor Coordination & Cost Modelling
Coordinate with hardware vendors/system integrators only for price estimation and technical inputs needed to size COTS hardware for customer environments.
Evaluate and compare vendor hardware configurations to ensure compatibility with software architecture and desired performance.
5. Project Planning & Cross-Functional Collaboration
Work closely with product engineering, customer success, delivery teams, and presales to align infrastructure needs with software releases.
Support implementation teams with installation plans, VM templates, cluster setup guidance, and performance benchmarks.
Assist in capacity projections and upgrade paths for large-scale or multi-site deployments.

Position Requirements
Technical Knowledge & Experience
Proven experience sizing infrastructure for software deployments across COTS hardware and virtualized/cloud setups.
Strong knowledge of virtualization platforms (VMware, Hyper-V, KVM), container orchestration (Docker, Kubernetes), and cloud infrastructure principles (AWS/Azure/GCP).
Understanding of data centre components (racks, PDUs, cabling, switching, storage) relevant to deployment planning.
Good understanding of compute/storage/network performance metrics including IOPS, throughput, latency, CPU virtualization, HA clustering, and failover.
Experience preparing BOQs and performing cost-benefit analysis for infrastructure components.
Exposure to automation in presales processes (pricing tools,…