Vice President, IT​/Tech

VP - Head of Infrastructure and Cloud Practice

Our Purpose
Xceedance () is a global provider of strategic consulting and managed services, technology, data sciences and blockchain solutions to insurance organizations. Domiciled in Bermuda, with offices in the United States, United Kingdom, Germany, Poland, India, and Australia, Xceedance helps insurers launch new products, drive operations, implement intelligent technology, deploy advanced analytic capabilities, and achieve business process optimization. The experienced insurance professionals at Xceedance enable insurers, reinsurers, brokers, and program administrators worldwide to enhance policyholder service, enter new markets, boost workflow productivity, and improve profitability.

Position Overview
Role :
Head of Infrastructure and Cloud Practice
Location :
Delhi or Noida
Experience : 20-30 years
Education : BE/BTech/MCA with advanced certifications in Cloud and Infrastructure
We are seeking a visionary technology leader with experience to lead our global Infrastructure and Cloud Practice. This executive role requires a strategic leader who can build and scale our cloud capabilities across multiple geographies, drive practice-wide P&L ownership, and establish Xceedance as a market leader in cloud transformation services in the Insurance industry. The successful candidate will oversee multiple delivery pillars including Customer Projects, Managed Services engagements, Cloud Centre of Excellence, Partnerships & Alliances, and Innovation Labs, while maintain deep client relationships and drive business growth.

Candidate will play a pivotal role in collaborating closely with client CTOs and CIOs.

Key Responsibilities
Practice Leadership & Strategic Vision
Lead the overall Infrastructure and Cloud Practice with full P&L responsibility, driving profitable growth across all service lines and geographies
Develop and execute comprehensive practice strategy, including go-to-market plans, service portfolio expansion, and competitive positioning
Lead strategic partnerships with major cloud vendors (Microsoft, AWS, Google Cloud) and technology providers
Identify and enable strategic partnerships across multiple Infrastructure capabilities
Develop a Strategic Plan for Cloud and Infrastructure services for Xceedance
Develop and manage to annual budgets for Cloud and Infrastructure services
Establish practice governance framework with standardized delivery models, pricing strategies, and operational excellence metrics
Drive practice-wide revenue growth targets through new client acquisition, account expansion, and service innovation
Oversee multiple practice pillars including Customer Delivery, Managed Services, Cloud Center of Excellence, and Innovation initiatives

Business Development & Client Engagement
Drive enterprise-level client engagement and strategic account management
Lead major RFP responses, client presentations, and deal negotiations for large-scale transformation programs
Establish thought leadership through industry conferences, publications, and client advisory sessions
Maintain C-suite relationships with key clients and prospects, serving as the primary executive sponsor for strategic accounts
Collaborate with sales leadership to develop winning propositions and pricing strategies for complex multi-year engagements
Organizational Leadership & Talent Development
Build and lead a practice organization of 200+ professionals across multiple geographies
Establish clear organizational structure with defined roles for AVPs, Directors, and Associate Directors
Drive talent acquisition strategy to build capabilities in emerging technologies and industry-specific solutions
Implement comprehensive learning and development programs aligned with cloud technology evolution and insurance domain requirements
Foster a culture of innovation, continuous learning, and client-centricity across all practice teams
Technology Leadership & Innovation
Define practice-wide technology strategy and roadmap, including emerging technologies like AI/ML, AIOps, to gain efficiencies
Establish Cloud Center of Excellence to drive standardization, best practices, and accelerator development
Lead innovation initiatives including proof-of-concepts, technology partnerships, and new service development
Ensure practice maintains cutting-edge capabilities across multi-cloud environments, containerization, Dev Sec Ops , and site reliability engineering
Drive digital transformation initiatives that leverage cloud technologies to solve complex insurance industry challenges
Delivery Excellence & Quality Management
Establish and maintain practice-wide delivery standards, methodologies, and quality assurance processes
Implement comprehensive governance framework including Executive Steering Committees, QBRs, and Program Management Offices
Drive continuous improvement in delivery KPIs including SLA compliance, CSAT/NPS scores, cost-to-serve metrics, and operational stability
Ensure seamless integration between different service pillars…