Solution Consultant

Job Title:

Solution Consultant

Location:

Gurgaon

Experience:

6-10 Years

Employment Type:

Full-Time
About the Role

We are seeking a dynamic and client-focused   Solution Consultant   to drive pre-sales and solution design initiatives across our SaaS and enterprise platforms:
CRM/CX Solutions   from   Oracle, Salesforce, and Microsoft in addition to No-Code Platforms from other Partners; CLM Solutions from Agiloft and Docu Sign; and Work Apps from Smart Sheet and Asana.
We also have AIVelocity Accelerators for CRM/CX/CLM Solutions and HCM (EX Stack) from Oracle, and Workian.
The ideal candidate will bridge business needs with technical solutions, ensuring successful client engagement and solution adoption.

Key Responsibilities

Engage with clients to understand business requirements and translate them into functional and technical solutions.
Lead pre-sales activities including product demonstrations, solution presentations, RFP/RFI responses, and proposal support.
Design end-to-end SaaS-based CRM/CLM and CX/EX Solutions aligned with client objectives.
Collaborate with sales, delivery, and technical teams to ensure seamless solution implementation.
Conduct requirement gathering workshops and stakeholder discussions.
Prepare solution documentation, process flows, and high-level architecture diagrams.
Provide product expertise in platforms such as   Oracle CX, Salesforce, Creatio, Microsoft Dynamics, Smartsheet, Agiloft, and Asana   and other enterprise systems.
Support proof-of-concepts (POCs) and pilot implementations.
Stay updated with industry trends, SaaS innovations, and competitive offerings.

Required

Skills & Qualifications

Bachelor’s degree in Engineering, Computer Science, IT, or related field along with MBA (Preferred Though Not Essential). Graduates (Without Engineering background) with MBA can also apply provided they have a track record of handling SaaS and Cloud Platforms.
Proven experience in   CRM/CX/SaaS consulting or solution design  .
Hands-on knowledge of at least one major platform:
Oracle CX / Salesforce / Creatio / Microsoft Dynamics, Smart Sheet, Agiloft, Service Now, Asana and Docu Sign.
Strong understanding of business processes (Sales, Service, Marketing, Operations).
Excellent communication, presentation, and stakeholder management skills.
Ability to translate business needs into scalable technical solutions.

Experience with cloud-based architectures and integrations is preferred.

Preferred Skills

Experience in enterprise digital transformation projects.
Familiarity with API integrations, workflow automation, and data migration.
Pre-sales or customer-facing consulting experience.
Certifications in One of the Platforms such as Oracle Fusion Sales/Service;
Salesforce / Creatio;
Microsoft Dynamics;  Service Now; or any CLM/HCM Solutions (preferred but not mandatory).

Key Competencies

Analytical & Problem-Solving Skills
Client-Centric Approach
Strategic Thinking
Strong Documentation & Presentation Skills
Cross-Functional Collaboration

Experience:

6 to 10 years of experience and about 80% of the total experience should encompass handling SaaS/Enterprise Cloud Application Stack. Any prior experience in the field of CRM Cloud/SaaS Solutions;
Cloud Platforms is preferred. Candidates must have natural flair for high pitch sales with proven track record, and must be driven to succeed, and earn sales incentives.

Company Profile:
Virtuos Digital (  ) was founded in 2008 as an Experience Consultancy, with a singular focus on transforming brands to deliver superior customer and employee experiences through modern digital platforms. Over the years, VDC has evolved into a full-spectrum Digital Engineering and Transformation partner, expanding beyond CX and CRM into EX, Work Management, AI, enterprise automation, and the modern AI application stack.

With a premium league of global collaborations—including Salesforce, Oracle, Microsoft, Creatio, Asana,Smartsheet, Docu Sign and Agiloft—Virtuos integrates world-class platforms with strategic consulting to deliver measurable business outcomes. Serving enterprises across Retail, Ecommerce, Financial Services, Travel, Manufacturing, and other industries, VDC stands at the…