Workforce & Capacity Optimization Lead

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Job Description

About Bio Life Plasma Services Bio Life Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can’t be made synthetically, many people rely on plasma donors to live healthier, happier lives.

Bio Life operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at Bio Life, you’ll feel good knowing that what we do helps improve the lives of patients with rare diseases.

While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy. OBJECTIVES/PURPOSE Serve as a recognized expert in workforce optimization with deep expertise in scheduling and capacity planning and broad knowledge of related disciplines across US Bio Life operations.

Anticipate internal and external business challenges and regulatory considerations; recommend innovative process, technology, and policy improvements to enhance operational efficiency. Provide leadership and consultative guidance across Bio Life regions, influencing workforce planning strategies and organizational priorities. Drive Bio Life initiatives that optimizes resource utilization, improve scalability, and strengthen governance frameworks.

ACCOUNTABILITIES Develop and execute enterprise-level workforce optimization strategies for Bio Life, influencing broader Takeda business units and functions. Design and implement governance models, policies, and data-driven methodologies that ensure consistency, compliance, and operational flexibility across Bio Life operations. Serve as a trusted advisor to senior leadership and cross-functional teams on workforce planning, capacity management, and emerging business or regulatory challenges. Lead Bio Life projects and cross-functional teams to deliver scalable workforce solutions, including automation and process improvements.

Own workforce data governance, ensuring data integrity, accessibility, and clear standards for reporting, analytics, and decision support. Analyze complex workforce and capacity datasets to identify trends, gaps, and optimization opportunities across Bio Life operations. Develop predictive models and scenario analyses to forecast workforce needs, capacity constraints, and financial impacts using advanced analytics tools (e.g., Power BI, SQL, Python). Translate analytical findings into actionable strategies and initiatives that improve resource utilization, workforce flexibility, and operational scalability.

Design and maintain dashboards, reporting frameworks, and KPIs to provide real-time visibility and monitor performance of workforce planning processes. Oversee direct labor budgeting and forecasting strategies, ensuring alignment with financial objectives, operational goals, and regulatory requirements. DIMENSIONS AND ASPECTS Technical/ Functional (Line) Expertise Recognized as an expert in workforce management and capacity planning with broad knowledge of related disciplines (HR, Finance, Operations, DD&T).

Skilled in designing scalable frameworks and governance models for complex, matrixed environments. Decision-making and Autonomy Operates with autonomy; makes decisions impacting multiple functions and regions.…