Hotel Operations Team Lead — Guest Experience
Listed on 2026-10-20
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Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Extended Stay America is seeking a Team Lead to assist the General Manager in daily hotel operations, driving performance and guest satisfaction. The TL will resolve guest and associate issues, oversee safety procedures, and step in for the GM when needed to keep property running smoothly.
The role requires supervising 8 to 15 hourly associates, promoting brand standards, managing frontline tasks, and supporting revenue initiatives to meet budgeted EBITDA.
We are seeking a motivated Hotel Operations Team Lead — Guest Experience to join Extended Stay America in Gurnee, IL, United States.
The following opportunity is for a Hotel Operations Team Lead — Guest Experience with Extended Stay America.
Our team is growing, and we are hiring a Hotel Operations Team Lead — Guest Experience in Gurnee, IL, United States.
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