Consumer Leader

Position Details

Position Location:

Retail Location

Department: D2C

Reports To:

Store Leader

Job Classification:
On-site

FLSA Status:
Non-Exempt

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized, and bringing to life the ultimate retail consumer experience.
• Support the Store Leader and Assistant Store Leader with executing consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Foster a positive, collaborative team environment and support associate engagement.
• Assist with training, coaching and feedback of associates to support positive growth.
• Ensure timely and effective execution of store controls and operating standards while contributing to profitability and a safe work environment.
• Communicate operations data, product information, local competition, events, and needs to Store Leader and Assistant Store Leader.
• Support revenue-building strategies and monitor performance metrics to help achieve or exceed store goals.
• Assist with external partnerships, event promotions, and community engagement efforts to grow brand awareness.
• Assist with recruiting and identifying potential talent for all positions.
• Own personal development and professional growth.

• HS Diploma or GED required;
  College degree preferred.

• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional teamwork and collaboration skills.
• PC skills: POS systems and Microsoft Office.

• Typical retail environment; store setting. Extended periods of standing and computer use.
• Moderate lifting (30-40 lbs).
• Retail hours; national travel up to 5%.
• On-site location; associate will work on-site for all work-related activities.
• Carhartt is a tobacco-free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in part, the job duties outlined above at any time without advance notice to the employee.

• Mid-Senior level

• Full-time

• Other

• Retail Apparel and Fashion