Retail Lead: Pet Parent Advocate
Listed on 2026-10-13
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Retail
Retail Support, Retail & Store Manager, Merchandising, Retail Sales
Pet Smart in Gurnee, IL is seeking a Retail Customer Service Lead (Key Holder) to elevate the pet parent experience, supervise store operations, and help drive loyalty and promotions. You will support training, supervise daily tasks, and act as Leader on Duty when needed, ensuring safety, merchandising, and engagement.
This full-time role requires 2+ years retail experience, strong communication, and the ability to work evenings, weekends and holidays.
This role, Retail Experience Lead:
Pet Parent Advocate at Pet Smart, could be your next career step.
We invite applications for the Retail Experience Lead:
Pet Parent Advocate position located in Gurnee, IL, United States.
The following opportunity is for a Retail Experience Lead:
Pet Parent Advocate with Pet Smart.
Our organisation is growing, and we are hiring a Retail Experience Lead:
Pet Parent Advocate in Gurnee, IL, United States.
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