Bilingual Case Manager_JOR

Join to apply for the Bilingual Case Manager - JOR role at National Youth Advocate Program (NYAP).

NYAP is committed to doing what is best for children, youth, and their families, which is a core value reflected in our team members.

Benefits include:

• 33 paid days off annually (11 holidays + 22 PTO days)
• Healthcare benefits for you and your family
• Pet insurance discounts and reimbursements
• Competitive salaries and benefits, including a 401(k), summer hours off, and work anniversary trips
• Mileage reimbursement, phone allowance, student loan repayment assistance, ongoing trainings/education

Job Description

The Case Manager I for La Jornada is responsible for completing assessments, service plans, maintaining case files, and ensuring compliance with ORR policies. The role requires a flexible schedule, including extended hours, weekends, and being on-call.

Responsibilities include:

• Performing assessments and documentation within ORR’s time frames
• Conducting intake interviews and vetting sponsors/families
• Acting as the UC case point of contact and coordinating with multidisciplinary teams
• Preparing and leading staffing processes, attending meetings, and coordinating legal and family reunification services
• Maintaining detailed documentation and files
• Transporting youth as needed and participating in discharge planning
• Reporting incidents, ensuring safety, and adhering to protocols

Minimum Qualifications:

• Bachelor’s degree in social services or related field; 1+ year experience preferred
• Excellent communication and organizational skills
• Commitment to youth advocacy
• Flexible schedule, background check clearance, CPI and First Aid certifications, bilingual in English and Spanish, valid driver’s license, and reliable vehicle

Other Skills:

• Willingness to work non-traditional hours, attend trainings, and travel as needed
• Ability to react to change, maintain professionalism, and advocate for youth

Physical Demands:

• Manual dexterity, visual and auditory acuity, occasional lifting, and ability to travel and drive

We are an Equal Opportunity Employer committed to diversity and inclusion. All employment decisions are based on qualifications and without discrimination.

Who we are: Since 1978, NYAP has been serving communities with programs in prevention, youth development, out-of-home placement, and reunification. We seek individuals eager to make a positive impact.