Group Desk; Air Ticketing

Position: Group Desk(Air Ticketing)
The Role :
Handle end-to-end Group Air Ticketing operations, from enquiry and fare sourcing to booking, negotiation, billing and post-booking support.
Manage B2B & B2C group enquiries while ensuring competitive fares, timely follow-ups and excellent client service.

Key Responsibilities:

Handle Group Air Ticketing enquiries from enquiry to final booking.
Manage B2B and B2C group queries, understanding requirements and providing suitable flight options.
Source and negotiate with airlines and other sources to secure the best possible fares.
Prepare and share accurate, competitive quotations and follow up for booking confirmation.
Handle fare re-negotiations, payment follow-ups, billing and documentation.
Provide end-to-end support and maintain regular follow-up until the completion of the booking/journey.

What We Are Looking For :
Experience in Group Air Ticketing / Group Desk.
Strong knowledge of airline fares, routes and group booking processes.
Good negotiation, communication and follow-up skills.
Ability to handle B2B & B2C clients and multiple enquiries simultaneously.
Strong attention to detail with the ability to take end-to-end ownership of group bookings.
Ability to work under pressure and meet conversion and turnaround-time targets.

Freshers having working knowledge of computer systems can also apply

Perks:
Salary:  No bar for the right candidate – we value talent!
Growth opportunities in a fast-paced travel-tech environment.
Dynamic and supportive work culture.

Job Type:  Full-time

How to Apply?

Send your CV to:  (Mention position you are appying for in the subject line)