Sales Executive

Job Description:

Admission Counselor

Position Title:

Admission Counselor
Department:  Sales & Marketing

Location:

Vipul Agora Mall, Sector-28, MG Road, Gurgaon, Haryana

Employment Type:

Full-time
Working Days:  6 days per week Compensation:
Fixed salary + lucrative performance-based incentives

About Us
Cyboard School is a leading online school committed to delivering high-quality, technology-enabled education to students across India and internationally. As an innovator in digital learning, Cyboard School integrates modern pedagogy, personalized instruction, and interactive virtual classrooms to create a transformative learning experience. Our mission is to make high-quality schooling accessible, flexible, and future-ready for every learner. With a strong emphasis on academic excellence, student engagement, and parent satisfaction, Cyboard School continues to set new benchmarks in the ed-tech and virtual schooling ecosystem.

Role Overview
The Admission Counselor is responsible for managing the complete admission lifecycle - counseling, follow-ups, conversions, and enrollment. This is a target-driven role with strong incentives. The position does not involve lead generation; all leads are provided by the organization. The emphasis is on effective engagement, accurate guidance, and high conversion rates.

Key Responsibilities
1. Counseling & Lead Handling (Leads Provided)
 Engage with prospective students and parents through calls, walk-ins, emails, and digital channels.
 Conduct structured counseling sessions to understand academic goals and recommend suitable programs.
 Provide accurate information on curriculum, fee structure, eligibility criteria, and admission timelines.
 Maintain systematic follow-ups to ensure efficient lead nurturing and conversion.

2. Admissions & Enrollment Management
 Guide students through the entire application and enrollment process.
 Verify all required documents and ensure compliance with institutional guidelines.
 Coordinate entrance tests, interviews, and orientation activities.
 Maintain accurate, updated records in the CRM and admissions systems.

3. Conversion & Target Achievement
  Achieve weekly and monthly admission targets consistently.
 Optimize the given lead pool to maximize conversion opportunities.
 Prepare regular reports on lead status, follow-ups, and conversion performance.

Required Qualifications & Skills Education
 Bachelor's degree in any discipline; a postgraduate qualification is an advantage.

Experience
 1–3 years in admissions counseling, inside sales, customer engagement, or education sector roles.
 Experience in target-driven sales environments preferred.

Skills
 Strong communication, presentation, and interpersonal abilities.
 Demonstrated capability to influence decisions and convert inquiries into enrollments.
 Proficiency in CRM tools, MS Office, and documentation processes.
 Strong organizational discipline and time management.

Key Competencies
 Target orientation
 Customer-centric approach
 Negotiation and persuasion
 Reporting accuracy
 Persistence and follow-through

Working Conditions
 Six-day work week; additional availability may be required during peak admission cycles.
 Fast-paced, performance-oriented environment.

Compensation & Benefits
 Competitive salary package.
 Attractive incentives linked to performance and target accomplishment.
 Growth and development opportunities.
 Supportive and collaborative work culture.