Network Engineer, Aladdin Engineering, Associate

About This Role

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities;

and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

Aladdin Platform Engineering

Aladdin Platform Engineering is the backbone for both the client lifecycle and the investment lifecycle. The group's Follow the Sun Model ensures that the firm's operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Aladdin Platform Eng- HS – Network Management is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.

Network Operations is responsible for managing the global network and security infrastructure. The team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues, Adapt AI‑enabled workflows and automation that reduce manual effort, accelerate triage, and support predictive operations.

As a Network Operations Engineer, You Will

Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.
Manage operational network maintenance activities and implement changes
Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
Respond within standard published MTTA and MTTR
Assist with root cause analysis of incidents
Assist with periodic network reviews and analysis
Assist in Alert noise reduction by introducing Automation
Help with establishment of operational procedures & support documentation
Review, track and update network operations policies, standards and documentation
Assist with development of the network management platform adoption, configuration and tuning
Complete Daily network checks and operational handover duties
Participate in shift rotation coverage
Deploy AI‑driven triage or anomaly‑detection capabilities to reduce investigation time by X% (AI requirement per Objective Setting guidance
Use AI to generate first‑draft runbooks, RCA summaries, or dashboards, reducing drafting cycles
Deliver ≥2 AI‑enabled automation uses cases (e.g., predictive alerting, intelligent routing)
Demonstrate intentional, compliant AI usage

What You'll Need

3+ years' experience in IT infrastructure operations/support role
Knowledge of network routing and switching technologies and routing protocols

Experience with various Cisco equipment (routers, switches)

Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
Formal technical certification such as CCNA/CCNP

Our Benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock's hybrid work model is…