Application Support Engineer

Project Role :  Application Support Engineer

Project

Role Description :  Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :  Contract Management

Good to have skills :  NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :  15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring system functionality, and enhancing user experience through effective solutions. You will engage with different stakeholders to gather requirements and feedback, contributing to the continuous improvement of the systems you support.

Roles & Responsibilities :

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work related problems.

- Assist in the documentation of processes and procedures to enhance team knowledge.

- Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical

Skills:

- Must To Have

Skills:

Proficiency in Contract Management.

- Strong analytical skills to assess and resolve software issues effectively.

- Experience with software troubleshooting and problem-solving techniques.

- Familiarity with database management systems and their integration with applications.

- Ability to communicate technical information clearly to non-technical stakeholders. Additional Information:

- The candidate should have minimum 2 years of experience in Contract Management.

- This position is based at our Gurugram office.

- A 15 years full time education is required.