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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Technical Architect will have to be execution-focused, support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions.
As a Technical Architect, you will become a deep product expert with Industry Salesforce Life Sciences Cloud (including Health Cloud) applications, and work closely with our sales and delivery teams to ensure customer success.
The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.
Responsibilities
Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework.
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce
Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
Research, recommend and implement App Exchange applications and Salesforce upgrades to help meet business needs.
Successfully create custom enterprise applications using and integrate with other enterprise systems.
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.
Qualifications
10+ years of experience in developing technology solutions.
3+ years of experience in handling client-facing projects in positions of…
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