Site Reliability Engineer

About Role
We are looking for a Site Reliability Engineer (SRE) to ensure the availability, reliability, and performance of our production systems. The ideal candidate will be responsible for monitoring infrastructure and applications, managing incidents, analyzing logs, performing system health checks, and supporting operational excellence across the organization.

Roles & Responsibilities
Monitor servers, applications, databases, cloud infrastructure, and third-party integrations
Configure and manage alerts, dashboards, and observability tools
Respond to incidents, perform initial diagnosis, and coordinate escalations within defined SLAs
Analyze system and application logs to identify issues, anomalies, and recurring patterns
Perform daily health checks for production systems, databases, APIs, dashboards, and infrastructure components
Maintain SOPs, runbooks, incident reports, RCA documents, and shift handover reports
Provide L1/L2 production support and assist engineering teams with troubleshooting and system validation
Ensure timely stakeholder communication and accurate incident tracking

Education and Experience
B.tech/B.E. Equivalent
1-4 years of experience in Site Reliability Engineering, Dev Ops, Platform Engineering, or Systems Engineering.
Skills
Strong Linux/ Unix fundamentals

Experience with AWS or GCP
Monitoring tools:
Grafana, Prometheus, Cloud Watch, New Relic
Log management tools: ELK, Loki, Wazuh
Databases:
MySQL, Aurora DB, MongoDB
Basic networking knowledge (DNS, TCP/IP, Load Balancers)
Ticketing and incident management tools such as Jira and Pager Duty
Strong troubleshooting, analytical, communication, and documentation skills
Willingness to work in rotational shifts