Delivery Manager - BFS domain

Role:
Delivery Manager - BFS domain

Location:

Gr. Noida

Mode: work from office

Revenue: $10+ million

Team size: 100+ FTE

We are looking for Delivery Manager  the job description:

- Have managed large (100+ FTE) Application maintenance and support outsourcing teams with diverse technologies, including data suppor
- Deep understanding in ITIL processes and familiarity in six sigma quality standards
- Proficient in various SLA/KPI models prevalent in the IT service
- Ability to independently run overall account governance meetings with client. Drive creation of related reporting and governance decks
- Strong communication and interpersonal skill
- Excellent people skills and the ability to manage large (100+) teams
- Overall atleast 15+ years of IT service/project experience, of which atleast 5 years in managing large AMS teams
- Understand and worked in various AMS contracting models such as T&M, FP, FM, FC…etc
- Had earlier written or managed varied types of SOW and can manage respective contracting conversations with client delivery leaders and their vendor management teams
- Had managed and successfully delivered a few small to medium size projects in fixed price or outcome based contracting mode
- Have collaborated with sourcing and talent acquisition teams to rapidly scale up teams as per client needs. This includes taking final interviews and making hiring decisions

.