Job Description & How to Apply Below
We are seeking a skilled NOC engineer - Dev Ops ,Gurgaon having 1+ yrs of experience.
About Us
Code Vyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, Razor Pay, Swiggy, and others. We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions.
Key Responsibilities
- Monitor infrastructure, applications, services, dashboards, and alerts.
- Perform first-level analysis and triage of infrastructure and application incidents.
- Validate alerts and distinguish actionable incidents from false positives.
- Troubleshoot common L1 issues using documented SOPs and runbooks.
- Perform basic Dev Ops operational activities and health checks.
- Initiate incident/bridge calls for critical or high-priority incidents.
- Identify the probable impacted component and engage the appropriate support team.
- Page and escalate incidents to Dev Ops, application, infrastructure, cloud, or network teams.
- Track incidents through acknowledgment, escalation, handover, and resolution.
- Maintain accurate incident timelines, shift logs, and handover notes.
- Follow defined escalation matrices and ensure SLA-based escalation.
- Perform shift handovers with clear visibility of open incidents and pending actions.
- Assist with routine operational tasks that can be executed through approved SOPs.
- Identify recurring alerts/issues and highlight them for problem management and automation.
Nice to Have
- Basic understanding of Linux and Windows environments.
- Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP.
- Familiarity with monitoring and observability tools.
- Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting.
- Basic understanding of Dev Ops concepts, CI/CD, containers, and Kubernetes.
- Familiarity with incident/ticket management tools.
- Ability to read logs and perform initial root-cause isolation.
- Strong communication and incident coordination skills.
- Comfortable working in a 24x7 rotational-shift environment.
Why Join Code Vyasa?
Work on innovative, high-impact projects with leading global clients.
Exposure to modern technologies, scalable systems, and cloud-native architectures.
Continuous learning and upskilling opportunities through internal and external programs.
Supportive and collaborative work culture with flexible policies.
Competitive salary and comprehensive benefits package.
Free healthcare coverage for employees and dependents.
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