Job Description & How to Apply Below
- We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for an IT Network Engineer who can help us move even faster.
noon’s mission:
Every door, every day.
Role Overview :
We are seeking a highly motivated and hands-on IT Network Engineer with minimum 4 years of experience to manage and support the IT infrastructure at our Gurugram Corporate Office while also providing operational support to corporate offices across the UAE, KSA, and Egypt remotely.
Occasional international travel to these regional offices may be required to support new office setups, network and voice infrastructure deployments, major hardware installations, equipment replacements, migrations, or other activities that require onsite technical presence and hands-on configuration.
The ideal candidate should possess strong experience in designing, configuring, administering, and troubleshooting enterprise network infrastructure, including LAN, WAN, wireless networks, VPNs, and network security solutions. In addition, the candidate should have practical experience configuring, managing, and troubleshooting Cisco Unified Communications Manager (CUCM), Cisco Voice Gateways, SIP trunks, SIP-based telephony, and related voice infrastructure to ensure reliable and high-quality enterprise communication services.
The successful candidate will be responsible for maintaining highly available and secure network and voice infrastructure, ensuring business continuity of critical IT services, resolving complex network and voice-related incidents, supporting end-user infrastructure, and collaborating with regional IT teams, telecom service providers, and vendors on operational and project initiatives. The role requires excellent analytical and troubleshooting skills, a strong customer service orientation, and the ability to work independently in a fast-paced multinational environment while supporting multiple geographically distributed offices.
Technical Expertise:
Configure, administer, monitor, and troubleshoot Cisco enterprise network infrastructure, including
Cisco routers, Layer 2/Layer 3 switches, wireless controllers, wireless access points, firewalls, and Cisco Voice Gateways.
Configure and administer Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), Cisco Voice Gateways, SIP trunks, MGCP, H.323, SIP, UCCX, CUP and UCS.
Design, configure, maintain, and support enterprise IP Telephony (VoIP) and PBX solutions.
Manage SIP trunks, Direct Inward Dialing (DID) numbers, phone extensions, dial plans, and voice routing.
Implement and optimize Quality of Service (QoS) policies to ensure high-quality voice communications.
Perform Cisco Smart Licensing administration, Smart Net contract management, software lifecycle management, and license renewals.
Support Windows Server and Linux server administration, including installation, configuration, patching, failover clustering, and basic troubleshooting.
Participate in infrastructure lifecycle management, including firmware upgrades, hardware refreshes, and technology migrations.
Network Security
Infrastructure:
Configure and troubleshoot enterprise routing, switching, VPNs, and Cisco SD-WAN environments.
Maintain network security infrastructure, including firewalls, VPN solutions, Network Access Control (NAC), and secure remote access.
Plan, manage, and maintain IP address allocation using IP Address Management (IPAM) tools.
Support enterprise wireless networking technologies and troubleshoot wireless performance issues.
Ensure compliance with corporate IT security standards and cybersecurity best practices.
Conduct periodic network vulnerability assessments and security reviews.
Cloud Technologies:
Support hybrid cloud connectivity within Microsoft Azure environments.
Configure and troubleshoot Local Network Gateways, Azure Virtual WAN (vWAN), VPN, Gateways, and hybrid network connectivity.
Collaborate with cloud and application teams to secure…
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