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Job Description & How to Apply Below
Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.
5–8+ years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management.
Experience managing enterprise customer implementations and onboarding programs.
Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.
Proven project management and stakeholder management experience.
Excellent communication, presentation, and problem-solving skills.
Ability to manage multiple projects in a fast-paced environment.
Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.
Familiarity with SQL, APIs, ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools.
Experience with project management tools such as Jira, Asana, , or similar platforms.
PMP, Agile, Scrum, or Customer Success certifications are a plus.
Keyskills required
Customer Onboarding
Technical Implementation
SaaS & Cloud Platforms
API Integrations
Project Management
Customer Success
Stakeholder Management
Solution Consulting
Data Migration & Configuration
Process Optimization
Cross-functional Collaboration
Training & Enablement
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