Job Description & How to Apply Below
Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services.
Our continuous innovation-led services include
- Managed Cloud Hosting Services
AWS Cloud Services
Public Cloud Solutions
Cybersecurity Solutions
Job Responsibilities
Drive the end-to-end Performance Management System (PMS) cycle on Darwinbox, including goal setting, quarterly reviews, annual appraisals, calibration, and cycle closure.
Configure and maintain PMS workflows, timelines, forms, and rating scales within Darwinbox.
Track PMS progress by following up with managers and employees on pending goals and reviews, highlighting delays, and escalating where required.
Schedule and coordinate performance review discussions and one-on-one meetings between managers and employees.
Guide employees and first-time managers on goal setting, self-appraisals, and feedback to ensure quality submissions.
Troubleshoot PMS-related system issues and coordinate with the Darwinbox support team for timely resolution.
Manage the Learning Management System (LMS), including course uploads, learner assignments, and completion tracking.
Coordinate training calendars by scheduling sessions, sending invitations, and tracking attendance.
Follow up with employees and managers to ensure timely training nominations and course completions.
Serve as the first point of contact for training-related queries and provide guidance on learning and development initiatives.
Track training effectiveness through completion reports, feedback, assessments, and maintain L&D MIS reports.
Act as the internal SPOC for Darwinbox, managing platform administration, employee data, workflows, user access, and system configurations.
Coordinate with the Darwinbox vendor support team for system upgrades, bug fixes, and new feature implementations.
Develop and maintain SOPs and user guides for Darwinbox processes.
Conduct periodic data audits to ensure employee records and system data remain accurate and up to date.
Support employee lifecycle processes, including onboarding, transfers, confirmations, and exit formalities through Darwinbox.
Manage payroll operations by sharing attendance, leave, new joiner, exit, and PMS-linked variable pay inputs from Darwinbox.
Address employee queries related to payslips, salary deductions, and payroll discrepancies.
Maintain accurate employee records, organizational hierarchy, and reporting structures within the HRMS.
Required Skills
Hands-on experience administering Darwinbox — mandatory, ideally across multiple modules (not just PMS).
Familiarity with any LMS platform.
Comfortable coordinating meetings, following up persistently, and having light coaching/guidance conversations this isn't a purely back-end role.
Strong Excel skills (VLOOKUP, Pivot Tables).
Good communication — daily interaction with managers and employees, not just report-running.
Organized and deadline-driven; able to juggle multiple parallel cycles (PMS, LMS, HR Ops) without dropping balls.
Qualifications
Graduate/Postgraduate in HR or related field.
1–2 years in HR Operations/PMS/L&D roles, ideally with Darwinbox or similar HRIS exposure.
OUR MISSION
To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.
OUR VISION
Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.
OUR BRANDS
Ace Cloud: Ace Cloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes:
Public Cloud
Private Cloud
Cloud GPUs
Kubernetes
Infrastructure as a Service (IaaS)
AWS Services
Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration,…
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