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Job Description & How to Apply Below
Upto 60k
Key Responsibilities
Operations & Client Support
* Ensure seamless functioning of services across multiple properties/centers, including
vendor management, client support, and facility operations.
* Deliver timely resolution of service requests and breakdowns raised by clients or
internal teams.
* Support workspace modifications and customization requests across departments to
enhance client experience.
Facility & Maintenance Oversight
* Supervise maintenance activities including plumbing, electrical, HVAC, carpentry, and
general repair work.
* Conduct routine facility inspections to uphold safety, compliance, and quality standards.
* Manage preventive maintenance schedules and ensure maximum uptime of critical
infrastructure.
Vendor & Procurement Management
* Coordinate with external vendors (plumbers, electricians, carpenters, technicians) and
monitor work quality and timelines.
* Oversee procurement, ordering, and stock levels of maintenance materials and
consumables.
* Maintain complete documentation including vendor logs, AMC schedules, service
reports, and Google sheet/excel-based trackers
Service Excellence & Ticketing
* Handle and track service-related tickets (backend); assign, follow up, and ensure closure
within SLAs.
* Drive operational efficiency by monitoring ticket resolution and capturing client
feedback.
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