Protection & Resilience Manager

Role Summary

The Procurement Operation Officer is responsible for implementing and maintaining Allianz Standards for Protection & Resilience (P&R) across the region. This role involves consulting, advising, and supporting stakeholders on P&R domains in India. The officer will contribute to central reporting, manage projects to enhance preparedness, response, resilience, and security, support the global P&R team, and raise awareness of P&R across the organization.

Key Responsibilities

Strategy Governance

Prepare and share BCM, resilience, and environmental reports with leadership to ensure alignment with governance and strategic objectives.
Track and communicate key performance indicators, maturity levels, and improvement actions related to BCM and environmental sustainability.

Business Continuity Management (BCM)

Coordinate with IT and business teams to ensure Disaster Recovery (DR) plans are current, tested, and aligned with business priorities.
Develop and maintain Business Continuity Plans (BCPs) for key departments, defining scope, RTOs/RPOs, recovery procedures, and escalation matrices.
Conduct BCP testing (tabletop and simulation exercises) to assess preparedness and identify improvement opportunities.
Create and facilitate realistic disruption scenarios to test recovery strategies and validate response readiness.

Crisis Management (CM)

Develop and execute end-to-end crisis simulations, ensuring integration of communication, response, and recovery processes.
Conduct crisis drills that incorporate physical and information security elements to ensure holistic preparedness.
Perform gap analysis and maturity assessments to enhance crisis management capabilities and readiness.

Protective Security Management

Collaborate with risk and security teams to monitor threat intelligence and integrate emerging risks into BCM planning.
Support executive protection and travel risk management, especially for leadership and staff traveling to high-risk areas.
Align BCM initiatives with the Enterprise Risk Management (ERM) framework to identify and mitigate critical risks.

IT Service Continuity Management (ITSCM)

Partner with IT to monitor, report, and mitigate threats to IT service continuity for business-critical applications.
Ensure IT recovery capabilities are aligned with defined business recovery objectives and RTOs/RPOs.

Incident Management

Support integration of ERM principles into incident response, ensuring structured mitigation, response, and recovery protocols.
Record and analyze incidents, response timelines, and lessons learned for reporting and continual improvement.
Lead Business Impact Analysis (BIA) efforts to identify critical dependencies, prioritize recovery actions, and update continuity plans.

Emergency Response

Develop and maintain site-level emergency response plans and handbooks to guide teams during onsite crises.
Ensure BIA data is incorporated into emergency response documentation to support timely decision-making and recovery prioritization.

Outsourcing & Third-Party Resilience

Ensure vendor compliance with group BCM and resilience standards through regular assessments and toolkit reviews.
Review vendor contracts to validate inclusion of BCP and continuity clauses.
Maintain compliance with DORA and group third-party resilience requirements, including ICT incident documentation.
Partner with procurement to assess third-party BCP maturity and ensure continuity measures are embedded in supplier management.

Environmental Management (as Local Environment Officer)

Act as the Local Environment Officer for India, ensuring compliance with group environmental standards and local regulations.
Coordinate environmental data collection, sustainability reporting, and implementation of environmental initiatives at India sites.
Monitor and support waste management, energy efficiency, and carbon footprint reduction activities in coordination with the Global Sustainability Team.
Conduct awareness sessions to promote environmental responsibility and sustainable practices across sites.
Identify environmental risks and contribute to mitigation planning in alignment with corporate sustainability objectives.

Overall Contribution

Coordinate all P&R tasks within India within the framework.
Strengthen organizational resilience by integrating BCM, crisis, and environmental management practices under a unified governance framework.
Enhance operational readiness and sustainability performance through proactive risk mitigation, compliance monitoring, and awareness initiatives.
Ensure alignment of India's BCM and environmental programs with global standards and local regulatory expectations.

Skills & Requirements

Education & Experience:

University degree in a relevant discipline, ideally disaster/emergency management, risk management, international security, business administration, political science, economics, or a related field.
3+ years of experience in procurement operations, preferably within a multinational or large-scale organization.
Experience in the…