Program Manager - Corporate Social Responsibility

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start  Caring. Connecting. Growing together.

CSR Program Manager to join Optum's Corporate Social Responsibility team and help advance United Health Group's commitment to health equity.

Reporting to CSR lead for India, further organizational hierarchy to the Vice President and Head of Brand, Marketing and External Communications, Optum Global Advantage, and CSR, Optum India.

This individual will be responsible for managing several operational priorities for Optum India, including fund application operations and reporting, core member of the CSR team in the management and execution of CSR best practices. Prefer a candidate with solid content creation skills with a CSR focus, solid knowledge and experience of CSR concepts for consulting, governance, remediation support and risk management.

Engagement & Project Overview

The CSR team facilitates and ensures the organization's adherence under the provisions of Section 135 of the Companies Act, 2013 ('Act'), relevant to Corporate Social Responsibility. As per the Act, the Board of Directors of a company must ensure that the company spends at least 2% of its average net profits made during the immediately preceding three fiscal years on CSR activities.

CSR is a board-driven process facilitated by the CSR team, to plan, approve, execute, and monitor the CSR activities of the company bases on the recommendation of its CSR Committee. The governance aligns with the domestic and international laws, regulations, guidelines, policies, and specifications. Positions in this function are also involved in solid research understanding and analyzing, educating, and advising organization on CSR management topics within their business operations portfolios to help them make the best possible choices relative to social responsibility.

Primary Responsibilities

CSR team
Developing and implementing CSR strategies aligned with the company's value and operating model
Identifying and evaluating community needs and opportunities for social impact initiatives
Monitor and design approach and methodology for evaluation across projects and impact assessment
Managing partner relationships with external stakeholders, such as NGOs, government agencies, and community groups
Ensuring employee volunteering efforts across NGO partners
Planning and coordinating CSR programs, events, and campaigns
Project governance:
Screening proposals to ensure alignment with organization focus areas
Tracking and reporting on CSR initiatives' impact and effectiveness
Collaborating with internal departments, including legal, compliance, finance, marketing, to ensure due diligence and disbursement as per project milestones
Thorough reporting as per Companies Act and internal stakeholders
Monitoring fund utilization and physical validation
Collaborating with other departments to integrate CSR into business operations and support employee engagement
Ensuring compliance with regulations and ethical standards related to CSR activities
Manage vendor contracts, statements of work and vendor relationships in collaboration with the CSR core team stakeholders
Manage fund partner reporting and enhance the reports on program performance and impact
Creating and developing content to communicate CSR efforts internally and externally to enhance the company's reputation and brand image
Reflecting on industry trends and best practices in CSR to continuously improve strategies and initiatives
Identify opportunities to positively impact business and functional priorities, looking for ways to modernize and streamline processes whenever possible Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).

The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

Bachelor's degree in social responsibility, finance, communications, business or related field, or related experience
9+ Years of CSR, business operations, project management, communications or related experience
Experience in social responsibility or philanthropic…