Senior User Researcher

Job Description
- You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics
evaluations) and support generative research (techniques to help define problem space, such as
contextual inquiry, ethnography, data mining) efforts for specified products or small program areas
to build deep user understanding and empathy
You will help teams cross-functionally by synthesizing and communicating the right information,
defining and measuring success
You will create testable hypotheses and use research findings to support, challenge, and innovate
Cvents product
Apply your expertise and knowledge of research methodologies, human factors, the user centered
design process, and statistics to product and service design in an iterative development environment
Work with design, analytics, product management, customer support, marketing, and sales to
formulate and address research questions
Independently and collaboratively plan, execute, and analyze research across product or program areas
Perform qualitative data analysis and support ongoing coding efforts
Support survey design and execution as well as perform statistical analyses
Undertake secondary research scans and comparative/competitive analysis
Work within a small team to help evolve User Research practice