Head of Retail - North

We’re Hiring:
Retail Head - North

Location:

Gurugram / Delhi NCR

Experience:

8–12 Years
Industry: Refurbished Mobiles / Consumer Electronics / Retail

We are looking for an experienced Retail Head to lead and scale our retail business. The ideal candidate should have strong experience in multi-store retail operations, sales, inventory management, team leadership, and business growth, preferably in mobiles or consumer electronics.

Company

Description:

GREST   is one of India’s leading providers of premium refurbished smartphones and laptops, focused on delivering high-quality devices at accessible prices. The company carefully inspects and quality-checks every product to ensure reliability, performance, and an excellent ownership experience. By encouraging the purchase of refurbished devices, GREST supports more sustainable consumption, helping reduce e-waste and carbon footprint. With a wide range of products and categories, GREST serves diverse customer needs and builds long-term trust through sincere after-sales support.

The organization invites customers and team members alike to join its journey of combining technology, value, and environmental responsibility.

Key Responsibilities

* Drive overall retail sales, revenue, profitability & store-wise targets.

* Lead and manage multi-store retail operations and ensure SOP compliance.

* Manage Store Managers, Sales Executives & retail teams and drive productivity.

* Monitor inventory, stock ageing, stock movement & reconciliation.

* Work closely with Procurement, QC & Warehouse teams to maintain the right product mix and availability.

* Drive customer experience, conversion, upselling & repeat business.

* Track key metrics such as sales, margins, ATV, conversion, inventory turnover & store productivity.

* Analyze market trends, competitor pricing and customer demand.

* Identify opportunities for new store expansion and business growth.

* Build scalable retail processes and continuously improve store performance.

What We’re Looking For

* 8-12 years of experience in Retail / Consumer Electronics / Mobile / Refurbished Business.

* Strong experience managing multiple stores and large teams.

* Good understanding of retail P&L, sales, inventory & profitability.

* Strong leadership, analytical and problem-solving skills.

* Experience in a fast-paced, growth-oriented environment.

Qualifications
Strong Business Planning and strategic thinking skills, with experience in developing and implementing regional retail growth plans.
Advanced Analytical Skills to interpret sales, customer, and operational data, and translate insights into actionable improvements.
Proven expertise in Retail operations, including store management, merchandising, and customer experience in a multi-store environment.
Demonstrated success in Sales leadership, target setting, and revenue growth within consumer electronics or related sectors.
Effective Team Management capabilities, including leading diverse teams, coaching managers, and building a performance-driven culture.
Excellent communication and interpersonal skills, with the ability to influence stakeholders and collaborate across functions.
Bachelor’s degree in Business, Retail Management, or a related field; an advanced degree is a plus.
Experience in the smartphone, laptop, or consumer electronics market, ideally in refurbished or value-focused segments, is an advantage.
Comfort working in a fast-paced environment, with strong problem-solving skills and a focus on operational excellence and customer satisfaction.

Interested? Apply now or share your profile with us at