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Customer Support Executive

Job in 242221, Gurugram, Uttar Pradesh, India
Listing for: Puresta
Full Time position
Listed on 2026-09-23
Job specializations:
  • Sales
    Inside Sales, Customer Success Management, Sales Associate/Assistant, Sales Development Rep/SDR
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 300000 - 400000 INR Yearly INR 300000.00 400000.00 YEAR
Job Description & How to Apply Below
We're Hiring:
Customer Support Executive

Location:

Gurgaon, Sector 58 (Work From Office)
Salary:  ₹3–4 LPA

At  PURESTA Lifestyle Pvt. Ltd. (SkinQ & SkinQ Rx) , we are building fast-growing D2C beauty brands focused on science-backed skincare and delivering an exceptional customer experience.
We are looking for  Customer Support Executives  who are confident communicators, enjoy interacting with customers, and are comfortable working in a  target-driven environment with a focus on sales and conversions .

Key Responsibilities:

Handle customer calls, emails, and Whats App queries related to products, orders, deliveries, returns, and dispatch status
Make outbound calls to existing and potential customers
Understand customer requirements and recommend suitable skincare products
Generate sales and achieve assigned monthly sales targets
Follow up with customers and leads to drive conversions and successful orders
Handle customer objections and work towards achieving conversion targets
Provide prompt and accurate information regarding products, pricing, offers, and orders
Maintain accurate records of calls, leads, conversions, and customer interactions
Coordinate with internal teams for order processing and issue resolution
Meet assigned daily/weekly calling and sales targets
Build positive customer relationships and ensure a good customer experience


What We're Looking For:

Freshers or candidates with up to  1 year of experience
Candidates genuinely interested in building a career in  Customer Support and Tele Sales
Excellent verbal and written communication skills
Strong convincing, sales, and follow-up abilities
Ability to handle customer objections and drive conversions
Comfortable working in a  target-based environment
Basic knowledge of Excel and Google Sheets
Comfortable working from our  Gurgaon (Sector 58) office
Target-oriented and self-motivated approach
Why Join Us?
Hands-on experience in a fast-growing D2C startup
Learning and growth opportunities
Sales and customer support training
Mentorship from experienced professionals
Collaborative and high-growth work environment

Apply at:
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