Job Description & How to Apply Below
Company:
Novella Kitchens
Location:
DLF Phase-1, Gurugram, Haryana
Experience:
3–7 years
Employment Type:
Full-time | On-site
About Novella Kitchens
Novella Kitchens is a premium modular kitchen and wardrobe brand focused on customized, design-led interiors. We combine contemporary design, quality materials and precision manufacturing to create kitchens and wardrobes tailored to individual homes.
We are looking for an experienced Sales Manager to join our team in Gurugram and manage the complete customer journey — from lead qualification and showroom consultation to design coordination, negotiation and closure.
Key Responsibilities Lead Management & Sales
Handle leads generated through Google, SEO, social media, referrals and other marketing channels.
Understand customer requirements, budget, lifestyle and design preferences.
Qualify leads and convert them into showroom visits and sales opportunities.
Conduct showroom consultations and product presentations.
Follow up systematically with prospective customers.
Prepare and present quotations and commercial proposals.
Negotiate effectively and close sales while maintaining company margins.
Achieve monthly sales and revenue targets.
Customer Consultation
Understand kitchen and wardrobe requirements and translate customer needs into suitable solutions.
Explain materials, finishes, hardware, accessories and product specifications.
Coordinate with the design team to develop solutions aligned with the customer's requirements and budget.
Present designs and quotations professionally to customers.
Build long-term relationships with homeowners, architects and interior designers.
Sales Process Management
Maintain accurate lead and opportunity information in CRM.
Track every opportunity from initial enquiry through closure.
Ensure timely follow-ups and maintain a healthy sales pipeline.
Coordinate with design, production and installation teams when required.
Maintain accurate records of quotations, negotiations, orders and customer commitments.
Candidate Profile We are looking for someone who:
Has 3–7 years of sales experience , preferably in premium/luxury products.
Has experience handling high-value customer purchases .
Has strong communication and presentation skills.
Is confident dealing directly with homeowners and decision-makers.
Can understand customer requirements and sell through consultation rather than aggressive selling.
Is comfortable discussing pricing, negotiating and closing.
Is target-oriented and disciplined with follow-ups.
Has good knowledge of MS Office/Excel and CRM systems.
Has a professional appearance and customer-facing personality.
Preferred Background Experience in any of the following would be an advantage:
Modular kitchens
Wardrobes
Home interiors
Interior design
Premium furniture
Luxury home products
Real estate
Building materials
Architectural products
Sanitaryware / tiles / flooring
Other high-ticket consumer products
Knowledge of modular kitchen materials, hardware, accessories and interior design will be an added advantage.
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