Job Description & How to Apply Below
Experience- 2-5
Years
Location
- Gurgaon/South Delhi
About The Fairdeal.
Market
Fairdeal.
Market is a rapidly growing B2B quick commerce company offering a wide range of products with delivery times as short as 60 minutes. Our mission is to ensure that every shopping bag worldwide can be filled efficiently and sustainably.
Role Summary
The Shift Incharge will be responsible for managing end-to-end warehouse operations during their shift, ensuring timely stock inwarding, systematic replenishment, accurate order picking and fulfillment, and maintaining inventory accuracy, hygiene, and shrinkage control.
They will lead a team of associates and ensure operational excellence aligned with SLAs and safety standards.
Key Responsibilities
Inward & Putaway
Ensure timely GRN (Goods Receipt Note) and inwarding of supplier deliveries as per plan.
Verify product quantity, quality, and batch details during inwarding.
Oversee system-based putaway and binning to maintain storage discipline.
Coordinate with procurement / transport for delays, short receipts, or damages.
Replenishment & Inventory Management
Plan and execute daily replenishment from back storage to pick locations based on sales trends.
Maintain inventory accuracy and bin discipline in the WMS (Warehouse Management System).
Conduct cycle counts and daily audits to ensure stock sanity.
Monitor expiry, damages, and pilferage, ensuring timely reporting and control.
Order Fulfilment
Supervise order-wise picking, segregation, and dispatch as per route/beat plan.
Ensure TAT adherence (Turnaround Time) and 100% order accuracy.
Track and resolve picking discrepancies or missing items proactively.
Coordinate with delivery and transport teams for smooth dispatch execution.
People & Shift Management
Manage a team of pickers, loaders, and housekeeping staff during the shift.
Ensure shift productivity KPIs are achieved (orders/hour, accuracy %, shrinkage %).
Maintain attendance, shift allocation, and discipline on the floor.
Conduct on-floor training for process adherence and safety.
Process & Safety Compliance
Drive 5S, FIFO/FEFO, and hygiene standards across all zones.
Ensure all SOPs are followed, including scanning, tagging, and segregation norms.
Monitor equipment usage, housekeeping, and safety protocols on shift.
Support audit readiness — internal, external, and customer-driven.
Key Performance Indicators (KPIs)
Order fulfillment accuracy & timeliness
Inventory accuracy & shrinkage %
Damage control & expiry management
Productivity per manpower hour
Adherence to SOPs & audit scores
Skills & Requirements
Education:
Graduate / Diploma in Supply Chain, Operations, or related field.
Experience:
2–5 years in warehouse or dark store operations (preferably in B2B / FMCG / Q-commerce).
Technical:
Working knowledge of WMS / ERP systems, Excel, and barcode scanners.
Soft Skills:
Leadership, attention to detail, problem-solving, and communication.
Shift Flexibility:
Must be comfortable with rotational or night shifts.
Why Join Us
Be part of a fast-scaling B2B grocery platform driving next-generation supply chain excellence — where your leadership on the floor directly impacts service reliability and retailer satisfaction.
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