Career Transition Services Manager

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Reports to the OA-CTS director. Directly supervises the CTS specialists. Responsible for the management, supervision, and coordination of CTS, in compliance with government and management directives.

• Plans, coordinates, and supervises the administrative and programmatic activities of the CTS department.
• Evaluates staff performance, provides staff training, and implements department and personnel changes as approved by the OA-CTS director and coordinated with the human resources manager prior to implementation.
• Oversees the management of employability development efforts for each student from career development through career transition phases of the Career Development Student Services (CDSS).
• Develops and implements new and revised policies and procedures affecting CTS.
• Reviews and audits the required percentage of active student files monthly to ensure policy requirement compliance and effectiveness of delivery of services to students. Prepares and submits related reports.
• Develops CTS budget, monitors and controls expenditures; reviews and recommends changes to budget authorizations.
• Coordinates CTS with center staff, government, state, and local organizations as necessary.
• Develops and ensures adherence to the center CTS plans.
• Ensures timely and accurate submission of reports and other documents to appropriate national, regional, corporate, and center staff.
• Develops and implements CTS strategies and ensures achievement of DOL and MTC goals.
• Participates in the Industry Advisory Council (IAC).
• Maintains a safe and clean work area that models high standards for a work environment.
• Provides positive, quality customer service to students, staff, and other center customers.
• Ensures students learn and practice set behavioral expectations that support employability and social development for career readiness success.
• Supports, promotes, and enforces the Job Corps’ Zero Tolerance Policy.
• Promotes the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary, and monitoring both positive and negative behaviors through interventions.
• Maintains accountability of staff, students, and property; adheres to safety practices; attends all required training.
• Follows CDSS plan and Code of Conduct system daily.
• Assists with quarterly graduation exercises.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulations, Quality Assurance Plan (QAP), Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by The Bizzell Group’s core values and operating principles.
• Models, mentors, and monitors appropriate Career Success Standards.
• Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.

• Presents information both clearly and concisely and regularly confirms the correct interpretation of information.
• Has a very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others.

• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving.
• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seeks ways to improve employment service provided via the development of professional skills and personal growth.

• Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.
• Acts as a team player and builds professional relationships with coworkers to achieve goals.