More jobs:
Technische Klantondersteuning & Storingscoördinatie
Job in
2000, Haarlem, North Holland, Netherlands
Listed on 2026-07-14
Listing for:
Alliander
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep -
IT/Tech
Technical Support
Job Description & How to Apply Below
Alliander zoekt een klantgerichte coördinator binnen LKC Verbinden in Noord-Holland. Je behandelt meldingen over stroomstoringen en gasluchtmeldingen via telefoon en Whats App, en brengt structuur aan in complexe situaties.
Je analyseert vragen, bepaalt intake, urgentie en vervolgstappen, en fungeert als schakelfiguur in de storingencoördinatie. Je denkt actief mee over procesverbeteringen en houdt de klant centraal in elke stap.
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