Product Analyst

We’re looking for intelligent, driven professionals to join our Strategy & Analytics team. The team is responsible for leveraging data and market research to drive both real-time insights and long-term business strategy recommendations across the organization. The ideal candidate will have strong analytical and problems solving skills, as well as interpersonal skills to work cross-functionally and drive forward recommendations. You will help shape the direction of Digi Gamma merchants, financing products by using data-driven insights to build and optimize our e-commerce conversion rates, identify opportunities, and prioritize product and engineering initiatives across the entire Digi Gamma ecosystem, with a particular focus on;
Homepage, Site Navigation, and Marketing capabilities. The aim of these programs is to engage and acquire Mid-Market customers at digital scale, growing Mid-Market Programs and Lifetime Value.

• Partner cross-functionally with our Product and Engineering teams, build a rapport to be a trusted advisor for Product Management and business leadership
• Define and analyze key data sets to understand performance of our financing products
• Own end-to-end product analytics workflow, including defining success and performance metrics, socializing them across the organization, and creating actionable dashboards and reports
• Proactively explore data to identify opportunities to help accelerate product development
• Address ambiguous problems and formulate hypotheses into actionable and well-designed A/B experiments
• Collaborate on developing our product roadmap and making product and business decisions based on your analysis
• Partner with Engineering to optimize data quality and improvements
• Become an expert in the e-commerce space and understand how our main competitors are positioned

Description

Position holder will do this by leveraging his/her strong understanding of e-commerce technologies and trends, listening to customer feedback, benchmarking against other B2C and B2B leading sites, understanding stakeholder priorities, addressing un-met customer needs, and seizing market opportunities to define exceptional online solutions. Given the highly strategic and cross-channel nature of this role, the successful individual must possess a unique combination of structured strategic thinking, passion and curiosity for technology, as well as strong leadership and collaboration skills.

• 5+ years of experience in an analytically rigorous role, and preferably 3+ years of product analytics experience with a strong foundation in statistics, economics and/or experimentation
• Strong working knowledge of analytical tools, such as SQL, Tableau, Sisense, and Excel
• Compelling data storytelling and data visualization skills
• Strong interpersonal skills and ability to work cross-functionally in team environments
• Solid analytical and quantitative skills; strong bias towards data-based decision making
• Demonstrated track record of strong execution and experience partnering with business and technical teams to deliver results
• Customer-centric orientation with proven track-record of developing and acting on customer insights
• Experience with market research, competitive analysis, and usability testing.
• Strong critical thinking skills; ability to break down complex problems and formulate plans
• Knowledge of B2C and B2B e-commerce, industry trends, and CMS technologies

You’ll need to have:

• Passionate, inspired leadership
• Build strong internal relationships across engineering teams and business units across Digi Gamma
• Regular, impactful communication of priorities, progress and impact to executive leadership and stakeholders
• A passion for finding insights in data and driving change…