Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at The Juarbe Agency

4 days ago – Be among the first 25 applicants

ABOUT OUR AGENCY:

I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.

I’m a graduate of William Paterson University in New Jersey, and I bring that a driven, goal‑oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential. I offer two weeks of paid vacation, five sick days, a 401(k) plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.

I’m looking for individuals who are self‑motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high‑performing team.

BENEFITS:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE

DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Omar Juarbe – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Insurance Agencies and Brokerages

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