Phlebotomist Patient Services Representative - 1st Shift

Overview

Primary

Job Title:

Phlebotomist Patient Services Representative- 1st Shift

Alternate/Related Job Titles:

• Senior Phlebotomist
• Patient Services Technician
• Specimen Collection Specialist
• Medical Laboratory Assistant
• Clinical Support Representative

Location: Hackensack, NJ

Onsite Flexibility: Onsite

Contract Details:

• Position Type: Contract
• Contract Duration: Approximately 7 weeks
• Start: As Soon As Possible
• Pay Rate: $19.85 – $21.80 per hour
• Schedule: Sunday, Tuesday, and Thursday — 8:00 AM to 12:30 PM

The Phlebotomist Patient Services Representative II (PSR II) provides skilled specimen collection and patient service support at designated collection sites. This role represents the company as the face of quality healthcare
, ensuring all blood draws and specimen processing procedures are performed accurately, safely, and with empathy. The PSR II creates a professional, reassuring experience for patients while maintaining strict compliance with all laboratory and safety protocols.

• Perform clinical and forensic specimen collection
  , labeling, and processing in accordance with company and regulatory procedures.
• Verify patient identification and ensure accurate labeling of specimens in the patient’s presence.
• Maintain required documentation, logs, and quality control records
  .
• Uphold high standards of customer service and patient care through clear communication and professionalism.
• Follow all health, safety, and dress code policies
  , including infection control procedures.
• Provide coverage at multiple Patient Service Centers (PSCs) or In-Office Phlebotomy (IOP) sites as needed, demonstrating flexibility and reliability.
• Prioritize workloads effectively and maintain productivity in a high-volume environment.
• Model the company’s Everyday Excellence Guiding Principles
  , fostering trust and teamwork.

• 3+ years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• Minimum 2 years in a Patient Service Center (PSC) or IOP environment preferred.
• Prior customer service experience in a healthcare, retail, or service setting preferred.
• Keyboard and data entry proficiency required.

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (mandatory only in CA, NV, and WA; not required in NJ).

• Advanced Phlebotomy (Pediatric, Geriatric, Capillary)
• Patient Interaction and Customer Service
• Data Entry and Documentation Accuracy

• Multi-Site Coverage Flexibility
• Laboratory Quality Control and Compliance
• Organization and Time Management

• Independent Decision-Making
• Reliability and Transportation for Travel Assignments
• Adaptability in High-Volume Environments

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

A leading provider of diagnostic information services
, dedicated to improving healthcare through accurate, data-driven laboratory testing. By leveraging one of the world’s largest clinical lab databases, the organization provides actionable insights that help identify and treat diseases, promote healthy lifestyles, and advance public health outcomes.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail organizations across the U.S. and Canada.

We look forward to helping you land your next great career opportunity!

Job Number: 25-27898 #gttqst #gttjobs