IT Lead, HelpDesk​/Support, IT Support

Job Description

Pashman Stein Walder Hayden is seeking a full-time, in‑person IT Lead to be based out of the firm’s Hackensack, NJ office.

• Serve as primary liaison between the firm and third‑party IT support
• Ensure deployment and maintenance of office technology (computers, printers, scanners, phones)
• Provide technical support and troubleshooting for hardware, software, and peripherals
• Track and resolve issues
• Install and configure equipment per firm guidelines
• Maintain conference room AV and video‑conferencing systems
• Assist with office moves, remote events and office support as needed
• Address wireless connectivity issues for internal and external users
• Coordinate repairs with vendors
• Perform other duties as assigned

• Comprehensive benefits package including health insurance
• 401(k) match up to 2.5% after 6 months of employment

Application Process:

To apply, submit a cover letter, resume, and three references to Jennifer Lifschitz (Human Resource and Recruitment Manager) at  Target start date :
January 2026 (or sooner).

• Minimum 2 years of relevant technical experience
• Proficiency in Windows 10 / 11 and MS Office Suite (2016+)
• Strong customer service, analytical, and presentation skills
• Effective communication, both written and verbal
• Ability to work collaboratively and independently under tight deadlines
• Attention to detail and organizational skills
• Law firm experience preferred
• High ethical standards and confidentiality