Veterinary Practice Manager

At Meadowlands Veterinary Hospital, you’re part of a passionate clinical team where our Technicians are the beating heart of everything we do for our adorable patients. You’ll have the space to use your skills, think critically, and grow without being buried under chaos or pulled in ten directions at once.

We’re an established, modern hospital serving Northern New Jersey with a strong focus on quality medicine, client education, and a team culture that people actually want to stay in.

who thrives in a high-performing, high-touch environment and is energized by the opportunity to lead at one of the most distinctive veterinary practices in the region. As Practice Manager, you’ll take the helm of daily operations, driving both clinical excellence and business success. From guiding workflows to elevating client service, you’ll be the force behind the scenes that keeps our clinic operating at peak performance.

• Partner with the Medical Director to align clinical goals with hospital operations, ensuring a high standard of patient care and service excellence
• Oversee the hospital’s day-to-day operations, ensuring a smooth and efficient workflow across all departments
• Implement policies, procedures, and protocols in partnership with the Medical Director to support patient care, safety, and team performance
• Ensure compliance with all applicable local, state, and federal regulations

• Collaborate with the Medical Director to lead, mentor, and support a diverse team of technicians, assistants, and administrative staff
• Foster a positive, collaborative workplace that encourages continuous learning and professional development
• Oversee recruitment, onboarding, training, performance evaluations, and staff engagement strategies to promote long-term retention

• Oversee daily financial close and manage all cash handling, including bank deposits, petty cash, and the hospital change box
• Reconcile credit card expenses and submit through Concur; manage internal invoices and staff discounts (DVM pets, Vet Fund)
• Monitor KPIs and financial metrics; review performance regularly with the team and Nightingale leadership
• Review monthly P&Ls and help track goals and hospital progress
• Monitor and follow up on accounts receivable to ensure timely resolution

• Support the delivery of high-quality patient care by maintaining operational systems that enhance clinical outcomes and client satisfaction
• Oversee client service standards, including communication, follow-up, and overall experience
• Address escalated client concerns with empathy and professionalism

• Support the Medical Director in planning and carrying out goals to help the hospital grow and succeed over time
• Stay current with trends in veterinary medicine and healthcare operations; integrate best practices into daily workflows
• Represent the hospital with vendors, referring partners, and the broader veterinary community to support reputation and visibility

• Minimum 2 years of leadership experience in a veterinary or medical hospital setting
• Bachelor’s Degree in hospital administration, business management, or a related field preferred
• Excellent interpersonal and communication skills with proven ability to lead and inspire a diverse team
• Demonstrated experience collaborating with clinical leadership to drive hospital-wide goals
• Passion for animal welfare and a deep commitment to delivering exceptional patient care

• The salary range for this role is: $74,000-$83,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the…