General Manager - Rosa Mexicano Hackensack, NJ

Join to apply for the General Manager - Rosa Mexicano Hackensack, NJ role at Rosa Mexicano Restaurants
. Rosa Mexicano Restaurants is a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls “the ‘gold standard’ of ‘upscale modern’ Mexican cuisine”, with locations in New York, New Jersey, Massachusetts, Pennsylvania, Las Vegas, and Maryland.

• Oversee all P&L and budgeting as it pertains to the account
• Manage overall day to day operations of the account
• Conduct HR functions including hiring, progressive counseling, terminations
• Oversee scheduling, payroll and team training
• Maintain excellent relationships with customers, guests and client as well as other departments
• Work with the Chef and management team in creating menus and providing top quality food
• Roll out new culinary programs in conjunction with company marketing and culinary team
• Hire, train, and develop all FOH restaurant staff in fine dining service standards
• Maintain schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars
• Organize and conduct pre-shift and departmental meetings daily
• Maintain communication with all departments to ensure customer service needs are met
• Create seating charts and station assignments daily, following up with support staff of daily expected business
• Maintain all reservation systems and books to accommodate business demands
• Create side work assignments and ensure completion with wait staff
• Maintain the highest level of service to client/guest, ensuring their satisfaction
• Maintain cleanliness and presentation of dining room area
• Investigate and resolve all client/guest complaints in a timely, professional, diplomatic manner

• 5-8 years of upscale restaurant experience in Management position
• Food Handler certified
• Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation
• High volume production and catering experience is essential
• Previous experience managing a budget
• Must be able to work a flexible schedule including days, nights, weekends and holidays

Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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