Assistant Store Manager | Shops at Riverside

Assistant Store Manager | The Shops at Riverside

The Assistant Store Manager is responsible for ensuring that the store achieves or exceeds sales plan and profitability goals, as well as enhancing the David Yurman brand within the store and local market. This individual will partner with the store management team in overseeing that all operational policies and procedures are followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus on clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Riverside Assistant Store Manager will be accountable for the following key deliverables:

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

• Coach and monitor sales professionals in partnership with the Store Manager on controller outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring correct interpretation of visual guidelines
• Provide appropriate feedback in partnership with the Store Manager to staff to ensure they demonstrate appropriate skills for a positive client experience

• Manage day‑to‑day sales floor activities; supervise staff and ensure appropriate floor coverage
• Maintain appropriate business controls such as inventory, stock replenishment requests, and all repairs/returns
• Implement and support all security measures
• Partner with sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager

• Partner with the Retail Store Manager in hiring and providing performance review feedback; train new Sales Associates
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff for ongoing development opportunities
• Explain and enforce KPIs and ensure staff is trending toward those measures

• Minimum 2‑4+ years of proven experience managing in a similar role, preferably in a high‑end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast‑paced environment
• Proven ability to drive results, and strategic vision to develop business
• Spanish language skills are a plus
• Fine Jewelry or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., sales floor, operations, etc.)
• Flexibility to work non‑traditional hours, including days, nights, weekends and holidays
• Computer skills:
  Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $80,000 - $90,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

• Mid‑Senior level

• Full‑time

• Sales and Business Development
• Retail Luxury Goods and Jewelry