Receptionist, Administrative​/Clerical

About the Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist you’ll focus on how to wow clients now and in the future. You will answer phones, greet clients, match them with the best‑suited tax professional, schedule appointments, and ensure all client needs are met during service both in person, over the phone or virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (if applicable)

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (subject to eligibility)
• to checkout all available benefits

At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work and feels like they belong.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 - $27.00/Hr.

#28113

Not Applicable

Full‑time

Administrative

Retail